ParTec Support Overview
- Consulting and planning assistance
- Configuration assistance (hardware independent)
- Pre-Staging of complete cluster
- Software installations
- Integration of applications
- Software maintenance (updates, upgrades)
- Proactive system monitoring and cluster management
- Notification about new versions
- Online help / remote login
- Management and operating on site or remote
- Bug fixing
- Escalation procedures for support purposes
- Linux support
- Tuning and performance optimizing
- Software service and support
- Interconnect supply and integration